Profile
JB Hawks was founded on a long tradition of excellence. In 1930, Claude Ware, grandfather of JB Hawks founder Tom Ware, founded Wareco Gas Stations. Growing up in the Wareco family business instilled a number of values within Tom. He learned the importance of being respectful, being readily available, and doing whatever it takes to make a customer happy. In 2008, he brought those values to his own dream when he opened his first tobacco store in Jacksonville, Illinois. Growing up, he was also shown how vital it is to be passionate when running a company. Tom is extremely passionate about maintaining cleanliness in all of our stores and bringing quality customer service to each and every one of the people who walk through the doors.
In order to accomplish this, each of our customer service representatives are thoroughly trained on our products and the trends within the tobacco industry. This is so customers can have the best knowledge on the products they are buying. If you have any questions, our staff is ready and willing to help you. Each CSR comes to the JB Hawks Headquarters and Training Facility in Jacksonville, IL to learn how to better help and serve customers with the utmost respect. We set ourselves apart from other tobacco stores through our culture of excellent service, as well as our wide selection of products at extremely low prices.
We invite you to visit your local JB Hawks to experience this difference for yourself.
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